04-20-2021 19:01
04-20-2021 19:01
Just after midnight, my Ionic logged 50,000 steps in a 15 minute period. It logged the rest of y day's activity normally as far as I can tell. How can I get rid of the extra steps. It's skewed some of my data. It's only logged in steps, not in anything else.
I have never had this problem before.
05-05-2021 16:35
05-05-2021 16:35
@Nyghtfall12 Welcome to the Fitbit Community. Thanks for the details mentioned.
I'd like you to check if MobileTrack is paired to your account, this is a feature that records basic stats such as steps using your phone's sensors if you don't have a Fitbit device available. If there was a fan or anything buzzing nearby, or if your phone was vibrating, that might have caused you to get incorrect steps during that time.
If this is the case, follow these steps to unpair it from your account:
Hope this helps.
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