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Inspire is not showing my distance data accurately

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‎01-31-2024 12:31 - last edited on ‎02-08-2024 05:54 by Fitbit Moderator

‎01-31-2024 12:31 - last edited on ‎02-08-2024 05:54 by Fitbit Moderator

Has the new update removed the data that shows your split km times. I can only find an average time whereas before you could view the data for each km?

Moderator Edit: Clarified subject

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‎02-08-2024 05:56

‎02-08-2024 05:56

Hi there, @GR77. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about your distance details that is not the same anymore. We're here to help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance!

Maria | Community Moderator, Fitbit


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