Hello @ranaes, it's nice to see you keep visiting the Fitbit Community. I'm wondering if the issue persists so far? Active minutes once it were recorded by your tracker, is not normal that are disappearing. Is your tracker syncing your other data?
Active minutes will depend of the activity you are doing. Because trackers primarily track movement through the use of an accelerometer, they more accurately detect active minutes for step-based activities (brisk walking, running) than non-step based activities or activities that require more than steps (yoga, tennis).
Are you manually logging other activities on your Dashboard? All steps, calories, and active minutes recorded by your tracker are overridden for the duration of a manually logged activity by the activity's entered values if this are logged in the same period of time.
If none of my previous theories are the reason of your missing active minutes, try with a restart on your tracker. I saw on your Community profile you have a Flex 2; so the following post will guide you through. As an additional steps Log out from your Fitbit app and restart your phone. Wait until your phone initialize again and log back in.
Hope this get you back on track. See you around!
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer