05-16-2017 10:59
05-16-2017 10:59
My Fitbit stopped syncing after a visit to Krakow. I have followed all the instructions to try and sync it but nothing has worked.
05-16-2017 23:55
05-16-2017 23:55
Was one of the things you tried a restart of the fitbit using this procedure?
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.
If that doesn't work and you've tried all the other suggestions then it's probably best to contact customer support: