10-21-2020 03:49 - edited 10-21-2020 03:49
10-21-2020 03:49 - edited 10-21-2020 03:49
This started yesterday. I completed a mindefulness session and checked the results. Since doing that I can not use the mindfulness tile at all, it crashes every time I select it. The symptoms are that it very briefly displays the main mindfulness view and then it switches back to the main view of the app.
I tried to clear the cache, it did not help.
Android 9, Honor Play phone. Everything has been working fine for the past two years on this phone, other than the odd synchronization issue.
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10-21-2020 03:53
10-21-2020 03:53
Seems to be working now, after I logged out from the app and back in.
10-21-2020 03:53
10-21-2020 03:53
Seems to be working now, after I logged out from the app and back in.
12-04-2020 05:34
12-04-2020 05:34
I am having the same problem and have tried a number of things to resolve. Logout of the app, force close the app and re-start. I still get the same behavior with the very brief display of the main mindfulness view and then a full crash of the app. Using S10 and Versa 3.
12-04-2020 07:38
12-04-2020 07:38
Using a Samsung Galaxy 8 (Android), clicking on the Mindfulness tile briefly takes me to the Mindfulness screen but crashes within a couple of seconds and restarts the fitbit app. Logging out and back in does not cure this.