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The 403 Forbidden error never goes away !!

‎09-03-2025 21:09

‎09-03-2025 21:09

Update: I have now tested this from three completely different networks (AWS EC2, my home ISP, and my mobile carrier on a smartphone), using a brand new Fitbit account.

The 403 Forbidden error is the same on all networks and with a new account.

This proves the issue is not a block on my IP address or my specific account, but seems to be a wider problem with the Fitbit platform itself. Could an engineer please investigate this?

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‎09-04-2025 05:18 - edited ‎09-04-2025 06:05

‎09-04-2025 05:18 - edited ‎09-04-2025 06:05

@rng-wf11   This is a user to user help site, not Support.  I looked at your public profile and saw your full explanation in the Web API forum.  Please follow that thread for help.  This forum is for Fitbit users with issues with their Fitbit app on iOS.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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