08-13-2020 15:24 - last edited on 08-14-2020 13:38 by LiliyaFitbit
08-13-2020 15:24 - last edited on 08-14-2020 13:38 by LiliyaFitbit
Hi,
My sons Ace 2 shows the 24h clock dit the night during daytime, and vice versa. All countrysettings are correct. Can anyone help please ?
Moderator edit: subject for clarity
08-14-2020 13:37
08-14-2020 13:37
Welcome to the Fitbit Community, @sven-wlms.
I appreciate your participation in the Forums and sharing your concern about the 24 hour clock on your son's Ace 2. Thanks for the details provided, I am glad to assist you with that. In order to help you better, could you please confirm the issue with the tracker? Does it show 24 hour clock during the night?
Meanwhile, you can try doing the following:
1. Restart the tracker by following the steps from this help article: How do I restart my Fitbit device?
2. Change the clock face:
You can find more information about the Ace 2 in this manual.
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-17-2020 13:40
08-17-2020 13:40
Thank you for your answer.
Is it possible that the new clockfaces only have a 12hr notification?