Accidentally migrated child fitbit account to my gmail

[Geoff-C]

Hi, 

When trying to re-add my child's Ace 3 to her phone, I accidentally migrated her child Fitbit account to my gmail account.  Trying to add the Ace 3 kept giving an unknown error. Perhaps as it is not a child gmail account?

It also means that I cannot migrate my adult Fitbit account to my gmail account.

Last night I logged into my gmail account and deleted the connected fitbit app, hoping that this might remove the link and let me migrate my adult Fitbit account to that gmail account, but today it still shows as the gmail account is already linked to a fitbit account.

Is there any way to fix this?

thanks

[AndreaFitbit]

Welcome to the Fitbit Community, @Geoff-C. I'll be happy to assist  you with your Fitbit accounts.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Have a good day.