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Ace 2 battery short life

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‎08-09-2021 01:05 - last edited on ‎08-09-2021 19:58 by

‎08-09-2021 01:05 - last edited on ‎08-09-2021 19:58 by

My son’s Ace 2 is only lasting around a day and a half after being fully charged. I’ve tried all the tips for prolonging battery life but they’ve made no difference.

 

Many thanks in advance.

 

 

Moderator edit: subject for clarity 

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‎08-09-2021 19:57

‎08-09-2021 19:57

Welcome to the Fitbit Community, @Skeds74.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming if you've tried already changing a clock face, as animated clock faces may require more frequent charging. You can confirm the complete tips to prevent battery drain in Can I extend my Fitbit device's battery life? 

 

If the issue persists, I recommend getting in touch with our Support team so they can evaluate the tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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