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Ace 2 distance measurement

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‎11-15-2020 14:18

‎11-15-2020 14:18

Does the Ace 2 really not track distance or am I missing something? if so, this is so disappointing, might have to switch the whole family away from Fitbit. 

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‎11-16-2020 12:17

‎11-16-2020 12:17

Welcome to the Fitbit Community, @KCNNC.

 

I appreciate your participation in the Forums and sharing your concern about the Ace 2 tracking distance. I am sorry to hear about your disappointment and I am here to assist you. I would like to confirm that the Ace 2 doesn't track distance. You can find more information about the kids trackers at How do I get started with Fitbit kids devices?

 

To share additional feedback or if you want to see features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.

 

I'll be around if you have any additional questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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