help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ace 2 fell out

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2019 00:23 - last edited on ‎12-30-2019 15:59 by Fitbit Moderator

‎12-27-2019 00:23 - last edited on ‎12-30-2019 15:59 by Fitbit Moderator

Watch face fell out of my daughter watch, has this happened to anyone else? 

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-30-2019 15:58 - last edited on ‎08-16-2025 12:21 by Fitbit Moderator

‎12-30-2019 15:58 - last edited on ‎08-16-2025 12:21 by Fitbit Moderator

Hello @Ash99, welcome to the Community Forums! It's a pleasure to assist you today. My apologies for the delayed reply.

Thanks for bringing this to my attention and the details that were shared in your post, I'm sorry to know that your daughter's Ace 2 device was unfortunately lost. I was informed by our Support team that they're already providing you with assistance regarding this matter, therefore, my best advice for you at this moment will be to keep in touch with them and keep an eye to your email inbox for any update.

Do not hesitate to ask me any additional questions you may have, I'll be around.

Best Answer
0 Votes