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Ace 2 not working with Treasure Trek

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‎02-15-2021 10:07 - last edited on ‎02-17-2021 16:37 by

‎02-15-2021 10:07 - last edited on ‎02-17-2021 16:37 by

I think it is totally rediculous that you cannot use the KIDS fitbits with treasure trek. I can understand not being able to use it on the screen because the screen is small but when it is synced with the device you should be able to access that app on that and see progress. Why invent a KID app and not work on a KID fitbit?! Just dumb and I hope they change this. Wish I had known before I dumped $50 into the Fitbit ace 2 for my kid just for this motivational app. 

From: a VERY disappointed mother. 

 

 

Moderator edit: subject for clarity 

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‎02-17-2021 16:40

‎02-17-2021 16:40

Welcome to the Fitbit Community, @Heatherw826.

 

I am sorry to hear about the disappointment this situation has caused. I understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support, and our team can take it into consideration. You can read the FAQ to better understand how that board works.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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