Ace 2 set up alarm

[HiCands]

Hello I have two Ace2 watches linked to my Fitbit app but i cant find the Alarms function to set up. I can see it in my view as a parent and its installed but how do I get it installed on my kids watches. 

I cant see clear instructions in the chats

Much appreciated

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @HiCands. 

I appreciate your participation in the Forums and sharing your concern about setting up alarms for the Ace 2 trackers. I am glad to help. First, switch from parent view to kid view:

1. Tap the Today tab and tap your profile picture.
2. Tap My Family.
3. Tap your child’s name.
4. Tap Switch to Kid View.

5. After that tap your kid's profile > tracker image > alarms > set a new alarm and save. 

You can set and delete alarms in the Fitbit app: How do I manage alarms on my Fitbit device? Turn alarms on or off directly on Ace 2 in the Alarms app.

I'll be around if you need further help.

[HiCands]

Hello, where do i find the tracker?Kind Regards,

Moderator edit: personal info removed

[LiliyaFitbit]

Hi @HiCands, thank you for your reply. 

Could you please provide more details so I could help you better? Are you looking for the Ace 2 on the app? 

Looking forward to your response.   

[HiCands]

Hello, I have logged into my childs Ace2 account but I dont see where to go to add the alarms feature. Kind Regards,

Moderator edit: personal info removed

[LiliyaFitbit]

Thank you for the update, @HiCands.

I am glad to continue assisting you. If you're on your child's dashboard, please tap the profile picture at the upper left corner, then tap Ace 2 and look for Alarms where you can set a new alarm. 

If you have any questions, feel free to let me know.

[Bgiselle]

I see that alarms are installed, but every time my daughter goes to set an alarm on her Ace 2, it doesn’t allow her to do so and says, “add alarms in Fitbit mobile app”. She wants to be able to set and manipulate her own alarms. I don’t want to have to go into the app, switch to kid mode, and then set the alarm every time. I believe the previous person was asking the same question and it was being answered properly. 

[Bgiselle]

*wasn’t being answered 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Bgiselle.

Thank you for joining the thread and sharing your concern about setting an alarm on the Ace 2. I understand how you are feeling and appreciate your feedback as this helps us to keep improving. I would like to confirm that at the moment, you need to use the Fitbit app in order to set and delete alarms. The alarms can be set directly on Fitbit Charge 4, Fitbit Ionic, and Fitbit Versa series. The alarms can be turned on or off directly on Ace 2 in the Alarms app. 

To share additional feedback or if you want to see features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. You can read the FAQ to better understand how that board works.

I'll be around if you have any additional questions. 

[Cat_Wolfcat]

I want to add several alarms to remind my child during the day (not just wake up and bedtime alarms) - can we set the Ace2 up to save multiple alarms?  I have found the alarm app but it does not seem to work. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Cat_Wolfcat.

Thank you for joining the thread and sharing your concern about adding several alarms. I appreciate the additional details and I am glad to assist you. Alarms vibrate to awake or alert you at a time you set. It's possible to set up to 8 alarms to occur once or on multiple days of the week. You can set and delete alarms in the Fitbit app, and turn alarms on or off directly on Ace 2 in the Alarms app. 

For more information about alarms, see How do I manage alarms on my Fitbit device? 

If you have any questions, feel free to let me know.