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Ace 2 sleep data not showing on either ace 2

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Any logical solution? 

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Welcome to the Fitbit Community, @Brfrecks. Thank you for letting us know that sleep is not showing on either Ace 2. 

 

Do you have two Ace 2 trackers?

 

I recommend trying the following:

  1. Manually sync the tracker. See instructions in How do Fitbit devices sync their data?
  2. Restart the tracker. See instructions in How do I restart my Fitbit device?
  3. Try sleeping with the tracker on your non-dominant hand.
  4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in How do I change my sleep history?

Keep on visiting the forums. 

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