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Ace 2 steps didn’t reset at midnight

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‎10-03-2019 13:59

‎10-03-2019 13:59

My son’s Ace 2 steps didn’t reset at midnight . Any idea what to do and why this may have happened? 

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‎10-04-2019 11:26

‎10-04-2019 11:26

Welcome to the Fitbit Community, @Manniew.

 

I appreciate your participation in the Forums and sharing that your son's Ace 2 didn't reset at midnight. The tracker could have the wrong time and I recommend to manually sync it to correct the time. Move on to the troubleshooting steps if you experience any difficulties with syncing: Why won't my Fitbit device sync?

 

Please keep me posted.

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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