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Ace 2 won’t turn on

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My Fitbit won’t turn on I’ve tried 2 different chargers and multiple USB ports but nothing is happening. I’ve cleaned it also but still nothing. 

 

 

Moderator edit: subject for clarity 

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Hi @Katie16  saw you posted in the Alta forum that your Fitbit hasn't been used in a few months. When that happens, it takes longer to get it going again, IF it's able to come back to life. So which Fitbit do you have? If it's not under warranty, other than your charging and restarting it, there isn't much else to do.

Stepping in the U.S.A. since September 2013. Android 14

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