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Ace 2 wont turn on or charge

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‎07-07-2021 17:55

‎07-07-2021 17:55

After a few hours at the beach my daughters fitbit Ace 2 won't turn on or charge now. Now vibrations or anything. My son has the exact same one and his is still fine and working he also wore his while we were at the beach. I own the versa 2 and wore mine the same day and mine still works also. Have never had a issue till now have owned them for about a year n half. Is there a fix for this or is it done-zo and time for a new one?! What happen here?! Someone please help I have a very upset 12yr ol lil girl

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‎07-08-2021 13:33

‎07-08-2021 13:33

Welcome to the Fitbit Community @Kari757. I'm sorry to hear your daughter's Ace 2 won't turn on or charge. 

 

I  know how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Catch you later. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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