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Ace 2 wont turn on

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‎01-16-2020 10:41

‎01-16-2020 10:41

Hi

We have an Ace 2 for my son which he has had for about 6 weeks. It wont turn on and despite trying the restart suggestions we cant get it working.

 

Any ideas?

 

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‎01-16-2020 10:58

‎01-16-2020 10:58

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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