06-17-2022 14:19
06-17-2022 14:19
My daughter's ace 3 was a Christmas gift. Since then the buckle of the strap has fallen off repeatedly. I can see that I can file a warranty claim through my account but will that be on my device or can I input hers instead, as she has a child account?
06-17-2022 18:07
06-17-2022 18:07
Hi @AnnaFZ get with support via chat or phone and they can sort this out for you https://myhelp.fitbit.com/s/support?language=en_US