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Ace 3 can't add my child unless they have an email account

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‎09-12-2024 14:11 - last edited on ‎10-24-2024 12:22 by Fitbit Moderator

‎09-12-2024 14:11 - last edited on ‎10-24-2024 12:22 by Fitbit Moderator

I am returning my fitbit that I got for my kid's birthday. I am unable to add them to my account without signing them up for an email/google account. This is ridiculous to make a 6-year sign up for an email account for them to use a product that was designed for kids. Please change the settings so parents can add their children to their accounts without having to have an email for a child.

 

Moderator Edit: Formatting.

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