Ace 3 not showing sleep

[jrubano1031]

I just bought two ace 3’s. On one the device shows sleep when you scroll down and the other doesn’t !? How can i correct this I’ve looked at everything from the app to the watch settings itself 

[LiliyaFitbit]

Welcome to the Fitbit Community, @jrubano1031.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend trying the following:

1. Restart the tracker by following the steps from this help article: How do I restart my Fitbit device?
2. Change the clock face:  

• With the tracker nearby, from the Fitbit app dashboard, tap the account icon> Ace 3 tile.
• Tap Clock Faces > All Clocks.
• Browse the available clock faces. Tap a clock face to see a detailed view.
• Tap Select to add the clock face to Ace 3. Sync the tracker. 

Hope this helps.