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Ace 3 popped out

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‎03-24-2022 07:39 - last edited on ‎03-27-2022 16:10 by Fitbit Moderator

‎03-24-2022 07:39 - last edited on ‎03-27-2022 16:10 by Fitbit Moderator

I have found that Because in the ace 3 you must remove the tracker to charge, the holder in the wristband becomes loose and it becomes easy for the tracker to simply "pop" out. My granddaughter came home from school with a empty wristband. Anyone else have this issue? Fitbit's attitude is " so sad to bad"

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎03-24-2022 10:10

‎03-24-2022 10:10

Hi @Jocb33  did you try to find it? It syncs when it's within range, so that would be a way of locating it. School have a lost and found? You see the post from Moderator EdsonFitbit on this thread? click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎03-24-2022 12:30

In response to Odyssey13

‎03-24-2022 12:30

No one mentioned trying to find it by sync it u til I inadvertently found something in it. My daughter is going to try that. She is still getting messages from the tracker to stand up and get active

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‎03-24-2022 13:52

In response to Jocb33

‎03-24-2022 13:52

Read this article - click to go there.

Stepping in the U.S.A. since September 2013. Android 14

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