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Ace 3 stats heavy screen half hidden

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‎05-16-2023 13:49 - last edited on ‎06-01-2023 15:15 by Fitbit Moderator

‎05-16-2023 13:49 - last edited on ‎06-01-2023 15:15 by Fitbit Moderator

Hello, my son wants to have the Stats Heavy screen on his Ace 3 but it only shows the top two stats, not heartbeat & distance. It appears the screen isn’t big enough to include those - is that normal? The instruction guide doesn’t suggest that should be an issue. Thanks! 

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Moderator edit: clarified subject.

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‎05-20-2023 04:07

‎05-20-2023 04:07

That's not the problem. Ace series doesn't measure HR (I think because of US laws) or distance (only Fitbit knows why). Unfortunately Fitbit didn't even bother to update the descriptions of the clock faces (developed for Inspire series) removing those references and here you have the misunderstanding.

Sorry about bad news.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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