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Ace 3 stuck on Pairing Step

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I have the ace3 for my son. It's successfully completing the first few steps but consistently gets stuck here.

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I've also run through all the recommended steps with no success

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When I click on pair later I eventually get to an update screen which hangs indefinitely 

 

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After several android updates I now get stuck on this screen

 

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This is really similar to me. All set up properly and done all the reboot etc. My galaxy phone just will not sync. So frustrating. 

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I was due for a new phone, and iPhone 15 worked perfectly. Can't believe apple Phone<>Google Fitbit is so seamless while Google phone <> Google Fitbit is :dumpsterfire:

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