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Ace blank screen

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My daughters Ace is 2 years old & now the screen is blank. On the app it says it's charged & I feel it buzz when it connects on the charge but the screen is still blank. I have reset it several times & still nothing 

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Welcome to the Fitbit Community, @Nicware72. I'm sorry to hear your daughter's Ace screen is blank. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Have a nice day!

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