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Ace no longer notifying me of messages.

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‎10-10-2020 22:27

‎10-10-2020 22:27

Since the IOS 14 update, my Fitbit is no longer receiving message notifications for text, calling or calendar. Anyone else? 

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‎10-11-2020 17:10

‎10-11-2020 17:10

Welcome to the Fitbit Community, @ChandraMT.

 

I am sorry to hear your tracker stopped receiving notifications since the iOS 14 update. I am glad to assist you with this. I would like to confirm the model of your device as Ace trackers receive only call notifications. I recommend following the complete troubleshooting instructions at How do I get notifications from my phone on my Fitbit device?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-11-2020 17:33 - last edited on ‎10-11-2020 17:35 by

In response to LiliyaFitbit

‎10-11-2020 17:33 - last edited on ‎10-11-2020 17:35 by

It is all set now thank you.


Moderator edit: personal info removed

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‎10-11-2020 17:36

In response to ChandraMT

‎10-11-2020 17:36

Thank you for your reply, @ChandraMT.

 

I am glad to hear the issue is resolved. Thank you for posting the update here. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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