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Ace wristband too small

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‎02-03-2019 20:18 - last edited on ‎02-05-2019 05:45 by Fitbit Moderator

‎02-03-2019 20:18 - last edited on ‎02-05-2019 05:45 by Fitbit Moderator

Can I get a longer wristband for my grandsons ace?  l put the longer wristband on but he can only put it on the last hole.

 

 

Moderator edit: updated subject for clarity

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‎02-03-2019 21:43

‎02-03-2019 21:43

Hello and welcome to the forums @AMC52

 

Just a thought, but if you need to get a larger size band for your grandson, what if you used one blue strap and one of a larger strap. The width of both the Ace and Alta HR is 0.61 inch. You could even mix colors, for a more personal touch.

 

Checking the band measurements:

 

Ace : One Size; fits wrists 5.0” - 6.34" in circumference.

 

Alta HR (bands also fit the Ace)

Small : Fits wrists 5.5" - 6.7" in circumference

Large : Fits wrists 6.7" - 8.1" in circumference

X-Large : Fits wrists 8.1" - 9.3" in circumference

 

You can find the bands at the Fitbit Store - click to go there

 

Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
2 REPLIES 2

‎02-03-2019 21:43

‎02-03-2019 21:43

Hello and welcome to the forums @AMC52

 

Just a thought, but if you need to get a larger size band for your grandson, what if you used one blue strap and one of a larger strap. The width of both the Ace and Alta HR is 0.61 inch. You could even mix colors, for a more personal touch.

 

Checking the band measurements:

 

Ace : One Size; fits wrists 5.0” - 6.34" in circumference.

 

Alta HR (bands also fit the Ace)

Small : Fits wrists 5.5" - 6.7" in circumference

Large : Fits wrists 6.7" - 8.1" in circumference

X-Large : Fits wrists 8.1" - 9.3" in circumference

 

You can find the bands at the Fitbit Store - click to go there

 

Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-05-2019 05:42

In response to Odyssey13

‎02-05-2019 05:42

@AMC52 Welcome to our Fitbit Community! Since the Ace wristband doesn't fit your grandson's wrist comfortably, let me forward your case to our Support team and they'll be happy to assist accordingly. You will receive an email from them soon.

 

@Odyssey13 Thank you so much for sharing this great information. The personal touch idea seems to me great as well. Thank you also for sharing the Fitbit web store link.

 

See you guys around! Smiley Happy

JuanJo | Community Moderator

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Best Answer