Solved: Adding family/child Ace 3 to closed group - Fitbit Community

Adding family/child Ace 3 to closed group

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shibu_U

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With the recent changes to the Fitbit challenges, trying to find other options with Fitbit. Created a closed group using my parent account, but to my surprise, can’t add my children who each have Ace 3 with family/child accounts. Is there a way to add child accounts to closed groups?

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

37840 2020 6362

Welcome to the Fitbit Community, @shibu_U. Thank you for sharing your closed groups query.

At this moment there's no option to add a child account to a closed group.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

37840 2020 6362

Welcome to the Fitbit Community, @shibu_U. Thank you for sharing your closed groups query.

At this moment there's no option to add a child account to a closed group.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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