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Adding other “family accounts” to your family account.

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‎12-04-2018 09:17

‎12-04-2018 09:17

My son has the Fitbit Ace for kids and I started a family account. Now he can’t request his friends to join our account or I can request my son’s friends parents to my family account because they are already in their own family account. Fitbit needs to make it possible for family accounts to link to other family accounts so children can actually have challenges with their friends. Such a big disappointment and misleading. My 8yr old son is in running club at school and his friends who also have Ace’s are upset because they can’t challenge each other. Anyone have this problem too?

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‎12-05-2018 08:03

‎12-05-2018 08:03

@Ashconnicole Welcome to our Fitbit Community! I really like your idea and it's a feature that will be great for kids that are very active. Even though this feature is not available, I recommend you to submit this request in our Feature Suggestion board and people can vote for it. The more votes this idea gets, the more chances it will have to be reviewed by our engineers and developers.

 

I appreciate your patience and time with this. Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

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