Bed time reminders, cheers, taunts and messages

[Emskins]

Hi there,

I am wondering why bed time reminders, cheers, taunts and reminders go to the phone/laptop the Ace 2 is linked to rather than to the actual Ace 2 device my child is wearing on her wrist?

This device is advertised for 6+ years old. Many kids do not have their own secondary device and as a result their Fitbit Ace 2 are linked to their parents phone or laptop like my 9 years' old Ace 2 is. It makes no sense to me to ask a child to have to check an app on a secondary device to see a reminder for bedtime (which of course they won't see in real time as the phone/device may be in another room) to  see if they have received a cheer or message or a reminder to wind down for bed when the device they are wearing on their arm can and should infact be showing them this information in real time as it is actually on their wrist.

We are trying to encourage our children to be physically active and mindful of sleep (which also does not show up on the device) yet you are asking kids to go find the device their Fitbit Ace 2 is linked to to see reminders and cheers and sleep hours! I was under the impression the Ace 2 could receive all this information and it is very disappointing and frustrating to myself and daughter that she basically has a glorified pedometer on her wrist. 

Please can I ask that you look into making these features visible on the Ace 2 device. I know my daughter would love to see a 'cheer' pop up on her device during the day!

[SilviaFitbit]

@Emskins It's nice to see you on the Community. Thanks for taking the time to share your daughter's experience with Ace 2. 

Currently these features aren't available to be viewed on the Ace 2. However, it's a good idea to implement them in the future, you may want to post your idea in our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans. 

I'll be around if you have any additional questions. 

[Claire75]

Does this mean that the ace 2 will get upgraded or we'll have to buy a newer version of this device!!!! Very disappointing 

[SilviaFitbit]

@Claire75 It's nice to see you on the Community. Thanks for the details mentioned. 

We appreciate your interest and excitement around new Fitbit products. As you know, we are constantly working on new devices to help people live healthier lives. We don’t have news to share at this time, but you’ll be among the first to know when we do.

I'll be around if you have any additional questions. 

[Emskins]

As suggested by Fitbit support, I have posted a feature request thread . If you would like to see these awesome features work better on ours kids devices please vote on the link below.

https://community.fitbit.com/t5/Feature-Suggestions/Adding-cheers-taunts-sleep-duration-and-messages...