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Block unwanted friend requests on child's account

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I have two children with Ace 2 fitbits. One of them is fine, however, my youngest daughter is constantly receiving friend requests from strangers. How do I turn off friend requests for her? I can only seem to access her account through parent view in the app (iOS), and maybe I'm missing it, but I don't see an option to block friend requests.

 

 

Moderator edit: subject for clarity

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Hi @KRead, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing your concern about unwanted friend requests your daughter is receiving. Thank you for providing the additional details and I am here to help. Since you will receive an email and notification under parent view if someone sends a friend request for your child, you can block unwanted friends by doing the following:

 

1. From the parent view, tap Notifications.

2. Tap the notification.

3. On the profile, tap the three dots and tap Block user.

 

For more information, see How do I remove or block friends?

 

You can find more information about managing your Fitbit family account at How do I manage my Fitbit family account?

 

I'll be around if you have any additional questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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