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Broken Ace 2 band

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‎11-22-2020 08:41 - last edited on ‎11-26-2020 12:24 by

‎11-22-2020 08:41 - last edited on ‎11-26-2020 12:24 by

Hello. My daughters band has broken on her Ace 2. The clip bit keeps falling off.

Hae anyone been able to use the online claim form?

It keeps saying that I don't have anything registered and cant make a claim.

Really frustrating as it's registered to my account.

Can anyone help? 

Thanks 

 

 

Moderator edit: subject for clarity 

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‎11-22-2020 10:13

‎11-22-2020 10:13

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Stepping in the U.S.A. since September 2013. Android 14

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