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Broken band in warrenty

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‎11-18-2022 06:31

‎11-18-2022 06:31

Hi, my sons ace 3 has a broken band and it is not yet 1 year old so it’s in warranty. Where should I talk to so I could get a new band for his watch (I just need the band for him not the watch it self) and also, since it’s in warrenty will the price of the band be free? Thank you and a link to the place I will talk to for a new band will be appreciated 

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‎11-18-2022 09:27

‎11-18-2022 09:27

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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