06-26-2020 18:09
06-26-2020 18:09
We purchased 2 x Fit Bit Ace 2 fitness trackers in December for our daughters Christmas gifts.
Both wristbands are now broken.
Is there a warranty on this?
Thanks.
06-26-2020 18:49
06-26-2020 18:49
Click here to file a claim on your device's in-warranty Fitbit band. Let us know what happens.
06-28-2020 03:03
06-28-2020 03:03
Yes. We exchanged ours today from Xmas. Gave a new one with receipt
would have replaced the full thing if we took charger back too. So they opened a new one and gave while new watch minus charger and this now has a full year warranty too
07-01-2020 09:26
07-01-2020 09:26
07-01-2020 09:30
07-01-2020 09:30
Hello and thank you for your reply.
Where did you return your Fit Bits?
Ours were purchased from Rebel Sport in Western Australia.
Thanks
10-10-2020 03:10
10-10-2020 03:10
FitBit say bands will be replaced within the warranty period of the device. Answer a bit late and I expect you have already found this out.