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Broken wristbands

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We purchased 2 x Fit Bit Ace 2 fitness trackers in December for our daughters Christmas gifts. 
Both wristbands are now broken.
Is there a warranty on this?

Thanks. 

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5 REPLIES 5

Click here to file a claim on your device's in-warranty Fitbit band. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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Yes. We exchanged ours today from Xmas. Gave a new one with receipt 

would have replaced the full thing if we took charger back too. So they opened a new one and gave while new watch minus charger and this now has a full year warranty too

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Hello and thank you for taking the time to reply.

Where did you return to? Ours was purchased at Rebel Sport in Western Australia.

Thanks.

Sent from my iPhone
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Hello and thank you for your reply. 

Where did you return your Fit Bits?

Ours were purchased from Rebel Sport in Western Australia. 

Thanks

 

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FitBit say bands will be replaced within the warranty period of the device. Answer a bit late and I expect you have already found this out. 

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