01-18-2021 11:22 - last edited on 01-18-2021 12:31 by LiliyaFitbit
01-18-2021 11:22 - last edited on 01-18-2021 12:31 by LiliyaFitbit
my clip on the charging cable for my Ace is broken. Where can I buy a new one
Moderator edit: subject for clarity
01-18-2021 11:29
01-18-2021 11:29
Hi @sevenonine you can get an authentic Ace charger at the Fitbit.com store, link is upper right of this page. The reason for getting an authentic charger is that it has the restart button on it, which is needed time to time.
01-18-2021 11:56
01-18-2021 11:56
Hi @sevenonine - you can purchase a charging cable for the Ace in the Fitbit Store. Please be sure to get the right one. The Ace and the Ace 2 take different chargers. Both are available.