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Can I export child's Fitbit Ace sleep data?

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‎10-13-2018 06:02 - last edited on ‎10-15-2018 08:25 by Fitbit Moderator

‎10-13-2018 06:02 - last edited on ‎10-15-2018 08:25 by Fitbit Moderator

My child's Fitbit Ace is set up under a family account with me as the main guardian and I'm wondering if there is a way I can export his sleep data? I know I can export my data by going to settings - export but when I log in on my computer not on the app, none of his sleep data shows up and there for can't export it. It also can't be done from the app

Any assistance would be greatly appreciated. Cheers

 

 

Moderator edit: subject format

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‎10-15-2018 08:25

‎10-15-2018 08:25

@Kels-13 Welcome to our Fitbit Community! Regarding your inquiry, I'm afraid that this feature is not available. However, I recommend you to submit your idea in our Feature Suggestion board and people can vote for your suggestion. The more votes your request gets, the more chances it will have to be reviewed by our engineering team.

 

Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

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‎11-10-2022 04:47

In response to JuanJoFitbit

‎11-10-2022 04:47

Can you export the data for a kids account?

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‎11-12-2022 13:21

In response to IMSLOVAK

‎11-12-2022 13:21

The way the family account is design no export is possible. It think this is in violation of laws including GDPR so it would be interesting to hear directly from Fitbit.

Formerly Giampi71 - Retired from Fitbit for good on November 13th 2023
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