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Can I get my Ace 2 back to the account?

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‎11-07-2023 07:06 - last edited on ‎11-09-2023 13:42 by Fitbit Moderator

‎11-07-2023 07:06 - last edited on ‎11-09-2023 13:42 by Fitbit Moderator

I accidentally deleted my ace 2 from my account instead of the zip.  Can I get my ace 2 account back?

 

Moderator edit: clarified subject.

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‎11-09-2023 13:35

‎11-09-2023 13:35

Welcome to the forums @Diana11500.

Thank you for sharing with me the inquiry regarding your Ace 2.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and have an eye on your inbox and your spam folder.

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