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Can not set up Fitbit Ace 2

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‎01-10-2022 11:18 - last edited on ‎01-10-2022 16:47 by Fitbit Moderator

‎01-10-2022 11:18 - last edited on ‎01-10-2022 16:47 by Fitbit Moderator

Hi I have tried to set up by daughters Fitbit however it keeps asking for setting up family profile.

I have set up mine and my brothers and have not had any issues however setting up my daughters ace2 has been extremely problematic and disappointing as she is very much excited to use it but we have not been able to set it up.

 

 

Moderator edit: format and removed personal information.

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‎01-10-2022 16:50

‎01-10-2022 16:50

Welcome to the Fitbit Community, @JaydaSalawu. I'm sorry to hear you haven't been able to set up your daughter's Fitbit Ace 2.

 

Please follow the instructions of: How do I set up Fitbit Ace devices? help article.

 

I hope this information helps. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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