11-22-2020 16:28 - last edited on 11-25-2020 15:17 by LiliyaFitbit
11-22-2020 16:28 - last edited on 11-25-2020 15:17 by LiliyaFitbit
My wife has invited my join family account but every time I click on the invite it shows "The operation coundn't be completed. ( com.fitbit.HTTP error 404. ).
She has added me as a friend
I have changed my privacy settings "Age" to public
Family request shows as sent in her "My Family" invite page, showing me as being sent an invite.
I have only received one invite, nothing in my inbox, junk/spam or deleted folder.
Does the invite link expire at some time so it can be resent ?? Can we force another invite to be sent ?
Thank you.
Moderator edit: subject for clarity
11-25-2020 15:17
11-25-2020 15:17
Welcome to the Fitbit Community, @rzvarga.
I appreciate your participation in the Forums and sharing that you receive an error message when you try to join the Fitbit family account. Thanks for trying to resolve this, I appreciate the additional details and I am glad to assist you. I understand your concern and recommend trying the following:
You can confirm the steps to join the family account at How do I join a Fitbit family account?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.