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Can't pair my Ace 2 to my phone

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‎11-26-2023 14:32

‎11-26-2023 14:32

Trying to pair Ace 2 to my phone with no joy, have done it before but no luck doing it this time

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‎11-30-2023 10:31

‎11-30-2023 10:31

Welcome to the forums @LAUREN-X 

Thank you for sharing the inquiry regarding your Ace 2. I'm sorry to know that you are experiencing this difficulty.

In order to set up your Ace 2 to the account please see: How do I set up Fitbit Ace devices?

If you have set up the device before but you cannot pair it to the account, can you please provide a few more details about what is the error that you exactly see on the app?

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