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Can't see Family account

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‎02-24-2020 23:51 - last edited on ‎02-26-2020 16:54 by

‎02-24-2020 23:51 - last edited on ‎02-26-2020 16:54 by

I cannot see the family account I’ve sent up since the app has updated 

 

 

Moderator edit: subject for clarity

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‎02-26-2020 16:53

‎02-26-2020 16:53

Welcome to the Fitbit Community, @Artishah. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that you cannot see the Family account. Thank you for providing the additional details. I recommend to log out of the app and then log back. If the issue persists you can try to remove the app and then install it again. 

 

Please keep me posted, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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