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I'm a Charge 5 user and we got my son an Ace 3 for Christmas. I've been trying to set up a family account on my app but doesn't seem to work and even desynced my device as I noticed the next day. Have tried a few times, but same result. Bit of a pain. Any tips?
In the end though I found another way in. Right hand side icon of “You” on my app, go to “Family” and you can create a child account. Ultimately it can mean a bit of in and out of child account and parent view with password needed but seems to be operable now.
For the life of me I can't figure out what you've got there. I have two phones here. iPhone 6 and iPhone 8. the 6 and fitbit app, yes that worked. The 8 doesnt have that option.
This is literally the worst I've seen for managing tech devices as a group/family share.... If I could take them back I would.
It's the device. Must be the app release #. I was able to create another kid account on the 6, the option on the 8 is for google family only, the 6 is fitbit family.
Absolute rubbish Alphabet! Worst 'family' grouping design on the internet.
