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Can't setup Luxe for my child

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‎07-01-2022 18:54 - last edited on ‎08-25-2022 13:00 by Moderator Alum

‎07-01-2022 18:54 - last edited on ‎08-25-2022 13:00 by Moderator Alum

I purchased a Luxe for my child and I cannot figure out how to add this to my family account. Whenever I add the child account my only choices for device type are Ace. Help please!

 

Moderator Edit: Clarified subject

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‎07-01-2022 19:30

‎07-01-2022 19:30

Hi @WalkRunBike  due to national and international internet laws regarding children, the only choices for a child under 13 (US) or 16 (some European countries) is the Ace. There is no way to set up a family account using the Luxe. 

Stepping in the U.S.A. since September 2013. Android 14

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‎07-01-2022 19:30

‎07-01-2022 19:30

Hi @WalkRunBike  due to national and international internet laws regarding children, the only choices for a child under 13 (US) or 16 (some European countries) is the Ace. There is no way to set up a family account using the Luxe. 

Stepping in the U.S.A. since September 2013. Android 14

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