06-19-2019 11:16 - last edited on 06-21-2019 12:22 by LiliyaFitbit
06-19-2019 11:16 - last edited on 06-21-2019 12:22 by LiliyaFitbit
Yes I misspelled her first name and would like to change it, I am not seeing an edit feature. User name is good.
Moderator edit: subject for clarity
06-21-2019 12:20
06-21-2019 12:20
Welcome to the Fitbit Community @AllanCV ! I am sorry for the delayed response.
I am glad to assist you with your inquiry about correcting the name of your child. I recommend following the steps from this help article: How do I change my name or user name?
Another option will be removing your child from the family account and then creating a child account again: How do I set up Ace or Ace 2 for my child?
I'll be around if you need further help!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-22-2021 15:31
06-22-2021 15:31
If I delete a child, can I reuse that same screen name? I have a typo on my child's name that I need to fix, but want to keep the screen name the same.
06-23-2021 18:01
06-23-2021 18:01
Welcome to the Fitbit Community, @AngelMay3.
Thank you for joining the thread and sharing your concern. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts. You can find more information about Fitbit kids devices in How do I get started with Fitbit kids devices?
Have a nice day!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.