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Changing to kidsview crashes app

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Please fix the Fitbit app for iPhone: since the last update the app crashes immediately as you change to kids view. Already notified you on this a week ago! Still not working 😣

 

 

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Fab! Glad I’ve helped! X

Sent from my iPhone
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Hi everyone! I'm glad to hear that the workaround that shared @SamSalmon has helped to you guys. Your contribution and help is greatly appreciated @SamSalmon.

 

Thank you so much for reporting this and we expect to have this fixed soon.

 

I'll be around if more assistance is needed!

JuanJo | Community Moderator

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Switching to kid view still does not work for me from either friend or family sections. The latest version of the Fitbit iOS app crashes instantly.  

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@Roni_S Thank you for reporting this issue. Our team is aware of this problem and are actively working on a fix and once the solution is available, we'll make sure to post it in the Community.

 

I appreciate your patience and understanding with this.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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I just added my kids Aces and am having this issue, both when switching to kid view and back to parent view.  Having to restart my phone multiple times...very annoying!  

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Try tapping your profile and switching to kid view from there. I found the crashing happened when clicking my daughters’ profile from my friend list.

Sent from my iPhone
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I am not using the friends list at all to switch.  

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