11-07-2018
12:16
- last edited on
11-08-2018
05:46
by
JuanJoFitbit
11-07-2018
12:16
- last edited on
11-08-2018
05:46
by
JuanJoFitbit
Please fix the Fitbit app for iPhone: since the last update the app crashes immediately as you change to kids view. Already notified you on this a week ago! Still not working 😣
Moderator edit: format
12-28-2018 13:21
12-28-2018 13:21
01-03-2019 07:17
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-03-2019 07:17
Hi everyone! I'm glad to hear that the workaround that shared @SamSalmon has helped to you guys. Your contribution and help is greatly appreciated @SamSalmon.
Thank you so much for reporting this and we expect to have this fixed soon.
I'll be around if more assistance is needed!
01-04-2019 20:38
01-04-2019 20:38
Switching to kid view still does not work for me from either friend or family sections. The latest version of the Fitbit iOS app crashes instantly.
01-10-2019 03:22
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-10-2019 03:22
@Roni_S Thank you for reporting this issue. Our team is aware of this problem and are actively working on a fix and once the solution is available, we'll make sure to post it in the Community.
I appreciate your patience and understanding with this.
Best Answer02-08-2020 12:16
02-08-2020 12:16
I just added my kids Aces and am having this issue, both when switching to kid view and back to parent view. Having to restart my phone multiple times...very annoying!
Best Answer02-08-2020 13:57
02-08-2020 13:57
Best Answer02-08-2020 16:57
02-08-2020 16:57
I am not using the friends list at all to switch.
Best Answer