11-07-2018
12:16
- last edited on
11-08-2018
05:46
by
JuanJoFitbit
11-07-2018
12:16
- last edited on
11-08-2018
05:46
by
JuanJoFitbit
Please fix the Fitbit app for iPhone: since the last update the app crashes immediately as you change to kids view. Already notified you on this a week ago! Still not working 😣
Moderator edit: format
12-28-2018 13:21
12-28-2018 13:21
01-03-2019 07:17
01-03-2019 07:17
Hi everyone! I'm glad to hear that the workaround that shared @SamSalmon has helped to you guys. Your contribution and help is greatly appreciated @SamSalmon.
Thank you so much for reporting this and we expect to have this fixed soon.
I'll be around if more assistance is needed!
01-04-2019 20:38
01-04-2019 20:38
Switching to kid view still does not work for me from either friend or family sections. The latest version of the Fitbit iOS app crashes instantly.
01-10-2019 03:22
01-10-2019 03:22
@Roni_S Thank you for reporting this issue. Our team is aware of this problem and are actively working on a fix and once the solution is available, we'll make sure to post it in the Community.
I appreciate your patience and understanding with this.
02-08-2020 12:16
02-08-2020 12:16
I just added my kids Aces and am having this issue, both when switching to kid view and back to parent view. Having to restart my phone multiple times...very annoying!
02-08-2020 13:57
02-08-2020 13:57
02-08-2020 16:57
02-08-2020 16:57
I am not using the friends list at all to switch.