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Charge 6 for a teenager

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‎12-25-2024 07:26 - last edited on ‎01-09-2025 16:11 by Fitbit Moderator

‎12-25-2024 07:26 - last edited on ‎01-09-2025 16:11 by Fitbit Moderator

I purchased a charge 6 for my 14-year-old. His Google account is under our Google family. When he tries to sync with the watch it asks for a parents assistance. The only options he is given after that are children's watches, IE the ace.

How do I adjust settings to allow him to sync his charge 6 to his phone?

 

Moderator Edit: Formatting.

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‎01-09-2025 16:03

‎01-09-2025 16:03

Welcome to the Fitbit Community, @Gg55756. I'm sorry to hear that your son hasn't been able to pair his Charge 6 with his account. 

Age restrictions depend on the country of residence. You can check the: Age requirements on Google Accounts.

If your son can set up an adult account I would recommend removing him temporarily of the Google family, set up the Charge 6 and inviting him to join the family again. 

Andrea | Community Moderator, Fitbitp>

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