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Child's birthday incorrect

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‎12-25-2020 00:42 - last edited on ‎12-27-2020 15:59 by

‎12-25-2020 00:42 - last edited on ‎12-27-2020 15:59 by

fitbit has changed the birthday entered for childs account and you cant edit it. I see this issue has been in threads for over 2 years. Thats pretty useless and im pretty dissapointed and i will be telling people thus. 

 

 

 

Moderator edit: subject for clarity 

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‎12-27-2020 16:04

‎12-27-2020 16:04

Welcome to the Fitbit Community, @Hufr.

 

I understand how you are feeling about this situation and appreciate your feedback. We're always working on improving our devices and user experiences and your comments are always welcome. Our team is currently working to resolve this issue and hope to have a fix soon. Be sure to keep the Fitbit device and app up-to-date to ensure you receive the quickest resolution. I am sorry for any trouble. I appreciate your patience and understanding.

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-10-2021 21:17

In response to LiliyaFitbit

‎11-10-2021 21:17

Are you still working on it?

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‎07-29-2023 18:51

In response to LiliyaFitbit

‎07-29-2023 18:51

Are you still working on it?

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