11-04-2018 10:28 - edited 11-04-2018 10:30
11-04-2018 10:28 - edited 11-04-2018 10:30
I have the following problem: My son has a Fitbit Ace and an Android phone with Google Fit. We want to connect the Ace to the Google Fit app because Pokemon Go now has a feature called "Adventure Sync" that allows you to count steps via Fitness trackers and make them count in the game towards hatching eggs and so on.
The problem is that the family account is connected to my account, it does not have a separate login via a different email adress so when I connect that fitbit account to Google Fit it counts my fitness tracker and not the Ace.
Is there a solution to this?
Regards,
Jennifer
11-04-2018 11:24
11-04-2018 11:24
No they would need their own email address to be able to do that
Wendy | CA | Moto G6 Android
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11-06-2018 07:53
11-06-2018 07:53
@JenniferFiona It's great to see you in our Fitbit Community! As my friend @WendyB mentioned, since your account is under your email address, the Ace wouldn't be able to connect with Pokemon Go.
You can go ahead and submit your request in our Feature Suggestions board and people can vote for your idea. The more votes your request gets, the more chances it will have to be reviewed by our engineers and developers.
Let us know if you have any doubts!
02-05-2019 13:39
02-05-2019 13:39
We have the same issue, and she has her own google account and email, but I find no way to enter this into her fitbit- kid account. So her google fit still only tracks the actual phone's movements.
11-29-2022 17:32
11-29-2022 17:32
Did you post this on the Feature Suggestions? If so can you share the link so I can upvote it. It's so silly to have this kid account. And not be able to connect this or have it show up as another device on our account.