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Couldn't go back to my own versa 2 account?

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‎08-11-2022 18:56 - last edited on ‎12-27-2022 12:56 by Fitbit Moderator

‎08-11-2022 18:56 - last edited on ‎12-27-2022 12:56 by Fitbit Moderator

Always stuck under my daughter's ace account. Need to go back to my own versa 2.

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‎08-12-2022 04:30 - last edited on ‎08-20-2024 06:07 by Fitbit Moderator

‎08-12-2022 04:30 - last edited on ‎08-20-2024 06:07 by Fitbit Moderator

Hello @NuNoH and welcome to the Community.  Can you please give us a few more details?  The path to get back to the Parent View is to tap on your profile picture, scroll to the bottom and tap on Switch to Parent View.  What have you tried and where is it going wrong?

I'm also moving this post to the Ace and Family Account forum, a better fit for your issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-16-2022 10:51

In response to LZeeW

‎08-16-2022 10:51

I will try that and see how it goes. I have tried asking for help from fitbit services. But still can't go back to my own. I'm just stuck on my daughter's account.

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‎08-16-2022 10:55

In response to LZeeW

‎08-16-2022 10:55

This is all I can see. Adrian M. I my own. And I can't even go back to it.

Screenshot_20220809-153630.jpg

 

Screenshot_20220816-135147.jpg

 

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