02-21-2020 13:02
02-21-2020 13:02
Hi
I'd like to disable the ability to message in the fit bit app. Is this possible?
I'm frustrated that this is an offered feature and that as a parent I wasn't give the choice about whether I wanted messages options for my child. Kid now wants to sit and message friends about school instead of be more active!
Would be best if I could just delete the messaging ability.
02-24-2020 16:54
02-24-2020 16:54
Welcome to the Fitbit Community, @ontherunmom. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing your concern about the option to disable the messaging ability for your child. I totally understand how you are feeling and appreciate your feedback. At this time there is no option to delete the ability to send messages in the Fitbit app, however, you can share your suggestion in our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. For more information about your child interactions in the Fitbit app, please see this help article: How does my child interact with others in the Fitbit app?
I recommend to encourage your child to participate in challenges or reach (increase) the daily goal in order to increase the activity.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.